Incident Investigation & Facilitiation
TapRooT Investigation & Root Cause Anaylsis system
Hillwood Training offer Incident Investigation Services using the TapRooT® Investigation and Root Cause Analysis system. Experienced personnel can facilitate an investigation to find the root causes and recommend corrective actions for injuries, accidents, equipment failure, near misses or system failure. We can assist proactively in improvement projects and audits in order to stop an incident/failure before it occurs, improve productivity or solve a difficult process issue.
TapRooT® is the RCA tool of choice for many multi-national companies & govt departments including, Rio Tinto, Exxon Mobile, ConocoPhillips, Woodside Petroleum, Santos, Ensign, Qantas, Australia Defence Forces and numerous hospitals, utilities and councils.
There are many instances where it is advantageous to seek external assistance from a qualified independent third-party expert such as when:
It is likely an incident will lead to legal proceedings
An investigation is being conducted to resolve a customer dispute
An investigator is inexperienced and would gain further skills with expert assistance
Mediation is required for group discussions
An incident is controversial in nature
Auditing internal investigation processes to provide feedback for quality assurance
A business does not have the time or resources to conduct an investigation internally.
Our Investigators have over 30 years’ experience in heavy industry including steel, mining, rail and gas. They are certified Root Cause Analysis Instructors & Investigators (following intensive training in the US, & Australia) and have conducted investigations such as the following all over Australia.
Fatalities
Truck rollover
Conveyor collapse
Coal reclaimer collapse
Conveyor motor failiures
Mobile equipment fires
Non reporting of reportable incident
Electric protection failure
Failure to isolate HV
Engine over-revving in methane enriched environment
U/G lifting point failure
Near miss collision
Audit Investigation Systems
Audit Maintenance day
Equipment falling / collapsing
Electric Shock
Fall from height
Reload document
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